Many businesses thrive on the movement of goods from one place to another. Depending on the type of business, these goods can range from small, compact items to heavy and bulky machinery. Seamless transport and transfer of these items is necessary for these businesses to function and grow. This is where the services of a freight forwarding company are desirable.

The whole process of shipping goods from their place of origin to their destination can be quite elaborate. Some goods require special documents and licenses, while others may be perishable and required prompt transportation without any stop-over or lag. This is why it is important to understand the various responsibilities of freight forwarder Crawley. A thorough knowledge of these roles will guide local business owners about what they can expect from this service.

Providing detailed information to the client

The first and foremost duty of the freight forwarding company is to inform the client about the laws and regulations regarding the product to be transported. They are also supposed to provide the client with options for shipping the goods. Any associated risks should also be mentioned.

Maintaining all documents

All companies providing the service of freight forwarding services are supposed to keep a proper record of all paperwork with the client. These include Letters of Credit, import licenses, invoices, dock receipts, packing lists, warehouse receipt etc. They should also keep the receipt of delivery that is to be signed at the destination.

Managing export and import custom clearance

Before a shipment leaves a country, and before it enters another country, it has to go through custom clearance. It is the duty of the freight forwarder Crawley to ensure that these steps are duly performed. Any laxity in these matters can put the client into legal trouble.

Inspecting packed goods and shipping

The service provider has to make sure that all the goods are properly packed and stacked. They should then ensure timely and scheduled pick-up from the origin and prompt shipping. All this while, they should keep a track of the number of goods packed, the type of transport they will go through, and maintain all special conditions is required by the particular item.

Ensuring a safe and timely delivery

The ultimate goal of this service is to transport good from origin to destination. If a consignment has to be stored in a warehouse during transit, or encounters an unforeseen delay because of any reason, the service provider should keep track of all goods in these circumstances. They should then ensure that the goods reach their destination as soon as possible.

Maintaining regular contact with the client

One major responsibility of freight forwarding service providers is to stay in touch with the clients and update them on the status of their shipments. They should always be reachable and have the latest updates on the shipment.

Regardless of the weight of the shipment, the size of the business or the speed of delivery, it is advisable to avail the services of freight forwarder Crawley and get rid of the hassles and worries about transporting goods.