Casinos and online casinos alike are booming: a few governments the world over are realising just how much money lies hidden in future casino taxes. This means that they’re easing regulations and doing many other things to make it easier to trade and to boost the economy.
One of the ways online casinos boost the economy is by employing people. Most people think only of the most obvious poker career – professional poker player – and forget that there’s an entire industry worth of people who work at a casino from 9 in the morning until 5 in the afternoon.
There are many divisions within an online poker casino, though there are far fewer divisions than at a regular casino. Regular casinos need to entertain their patrons on a far greater level: food, music, glitz and glamour. Online poker players, in contrast to players at a regular casino, supply their own food, alcohol, and music.
While it is possible that some casinos outsource a substantial portion of their everyday functions to third parties, this does not mean that every online casino does this.
Let’s take a look at a small portion of some of the careers that exist within this exciting industry.
Customer support
The customer support department deals with not only unhappy and disgruntled customers; they also find out from their most loyal players how they can improve the service to them. Customer retention is a big focus area to most companies, and this includes casinos. Companies need customers so it is important that they know how to make their customers happy. Typical jobs within the customer service department would include support agents and managerial positions.
Design department
The first thing a new player sees when they land on an online casino’s website is the graphics. This is why casinos spend a lot of their money on making sure their graphics appeal to the widest range of people possible. Typical careers would include programmer, website designer, and in some instances an in-house copywriter.
Accounts department
Casinos need to know how much money is coming in as well as how much money they are losing to players. They also need to pay their suppliers, their employees’ salaries, and donate money to the causes they are interested in. This means they need a skilled workforce who can work behind the scenes to ensure the company runs well and that they do not miss any of their important bills.
Author bio:
Piggs Peak Casino wrote this article about what careers online poker has to offer.
